IT outsourcing


Lately, more and more companies decide to use different forms of information technology outsourcing (IT outsourcing) in order to ensure high quality of their products and services. IT outsourcing gives clients an opportunity to use the resources and services of an outside IT company which may perform a number of IT activities in a more economic and effective way.

Softelnet provides the services of outsourcing specialists experienced in using the highest-quality IT tools and technologies and innovative programming languages. They are prepared to  cooperate with clients as project managers, analysts, designers, developers and evaluators on the off-site work basis or at the client’s premises in Poland or abroad.

Services provided by Softelnet include in particular:

  • Requirement analysis,
  • System architecture and design,
  • Task realization according to a fixed schedule,
  • System and dependent component tests,
  • Production utilization commissioning,
  • System maintenance (hot-line service, system modifications).

We outsource whole projects as well.


  • Allowing a client to focus on their own strategic goals and realize their mission by commissioning a part of the IT tasks and projects to specialized entities outside the company,
  • Reducing operational costs and simplifying a budget of IT operations by transferring a part of expenses related to human resources formation to an outsourcing company,
  • Quick access to the knowledge and qualifications of experienced IT specialists,
  • Easier use of innovative IT solutions,
  • Minimizing the risk related to making IT investments due to dividing the liability between a service provider and an ordering party,
  • Avoiding the costs related to the use of innovative software and equipment platform during the production process.


Our specialists have numerous technical qualifications resulting from years of experience and certificates such as Cisco Systems, Sun, Oracle, Microsoft, Lucent Technologies and Business Objects.

Programming languages (basic)
  • Java, C, C++, C#,
  • SQL, PL/SQL,
  • Sybase PowerScript (PowerBuilder 8/9),
  • HTML, DHTML, JavaScript, CSS, Flash, XML, XSLT,
  • Python, Jython,
  • Delphi (Object Pascal), Pascal.
Operational systems
  • Unix (Linux, Digital, SunOS, AIX, HP-Unix),
  • Android, iOS, PalmOS, Symbian,
  • Windows 9x/NT/200x/XP/Vista/7/Mobile.
  • Oracle,
  • PostgreSQL,
  • MySQL, MS SQL Server, MS Access.
Distributed systems / business processes / platforms
  • Web Services, Java RMI, JMS,
  • SOA, EAI,
  • BPEL, jBPM,
  • Business Intelligence,
  • LBS (Location Based Services),
  • .NET,
  • TIBCO iProcess, webMethods.
Java technologies Application servers / servers:

  • BEA Weblogic, Apache Tomcat,
  • JBoss Application Server,
  • Glassfish,
  • IBM WebSphere Application Server.

  • Java Servlets, Java Applets, JavaScript,
Graphic user interface:

  • Java Swing,
  • AWT, SWT.
Data persistence:

  • Hibernate.
Data security:

  • CA (Java Cryptography Architecture),
  • JAAS (Java Authentication and Authorization Service),
  • GSS (Java Generic Security Services),
  • JSSE (Java Secure Socket Extension).

  • Jasper Reports, Jakarta commons,
  • Drools, AspectJ, JBoss Seam, Spring framework,
  • J2EE Design Patterns.
Management protocols
  • CORBA (Common Object Request Broker Architecture),
  • SNMP (Simple Network Management Protocol),
  • CMIP (Common Management Information Protocol),
Network protocols
  • TCP/IP, FTP, Telnet, Ethernet, SSH, HTTP, HTTPS,
  • CGI (Common Gateway Interface),
  • SNMP (Simple Network Management Protocol),
  • CMIP (Common Management Information Protocol).
  • OSS (Operations Support Systems),
  • Intelligent Network, Routing Protocols,
  • TMN (Telecommunication Management Network),

Step by step

An exemplary process of establishing IT outsourcing cooperation may be described as follows:

  • A client describes their requirements in terms of qualifications, a number of specialists and completion time,
  • Softelnet provides the client with a list of specialists appointed to provide the service along with their CVs,
  • The client verifies the candidates by means of phone consulting or meetings,
  • After the candidates are approved by the client, a framework agreement (along with a nondisclosure clause) on the basis of which the orders are to be realized is concluded,
  • The works begin.

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